Lucky99 Terms & Conditions – Platform Usage Rules
This document sets out the terms and conditions governing use of the lucky99 platform. Please read carefully before registering or using any of our services. By accessing this platform, you agree to be bound by all terms stated below.
Effective date: 1 January 2026
Acceptance of Terms of Use
By accessing, registering for, or using any part of the lucky99 platform — whether via web browser, mobile app, or any other means of access — you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you must stop using the platform immediately. Continued use following any notified amendments to the terms will be taken as acceptance of those changes.
This platform is for the exclusive use of adults aged 18 years and above only. lucky99 reserves the right to request proof of age at any time and to close the account of any user found to be below the required age limit.
Account Creation, Security & User Responsibilities
Account Registration
- Each user is permitted to hold only one active account. Users found to have multiple accounts may have their accounts suspended or closed without notice.
- All information provided during registration must be accurate, current, and truthful. lucky99 reserves the right to verify user identity through a KYC (Know Your Customer) process.
- Accounts are non-transferable and may not be sold or shared with any other party.
Password Security
- Users are fully responsible for keeping their password confidential and maintaining the security of their account. Do not share your login credentials with anyone.
- If you suspect any unauthorised access to your account, contact the lucky99 support team immediately at [email protected].
- Lucky99 will not be held liable for any losses arising from a user's failure to protect their login credentials.
Platform Usage Rules & Prohibited Activities
Users agree to use the lucky99 platform solely for lawful personal entertainment purposes. The following uses are strictly prohibited:
- Fraud and manipulation: Any attempt to manipulate the odds system, exploit software bugs, or use automated software (bots) to place bets is strictly prohibited and may result in account closure and forfeiture of funds.
- Money laundering: The lucky99 platform must not be used for money laundering or financing any illegal activities. lucky99 cooperates with relevant authorities in any investigations as required.
- Use of false information: Registering under a false identity, using another person's credit card or bank account without authorisation, or submitting fraudulent identification documents are all serious offences.
- System interference: Any attempt to breach, damage, or interfere with lucky99's technical infrastructure is strictly prohibited and may result in legal action.
Lucky99 reserves the right to take appropriate action, including suspending or closing accounts, withholding account balances, and reporting to relevant authorities, in the event of any breach of these terms.
MYR Payment, Deposit & Transaction Information
All financial transactions on the lucky99 platform are conducted in Malaysian Ringgit (MYR). Users are responsible for ensuring that deposited funds are their own and not derived from any unlawful source.
Deposit
- Deposits that have been successfully credited to your gaming account cannot be reversed.
- Lucky99 is not liable for deposit delays caused by third parties such as banks or e-wallet providers.
- Minimum deposit limits are subject to change and will be communicated within the platform.
Withdrawal
- Withdrawals are processed only to a bank account or e-wallet registered in the same user's name. Transfers to third parties are not permitted.
- Lucky99 reserves the right to request additional identity verification documents before processing any withdrawal.
- Withdrawal processing times vary depending on the chosen method and may take up to several business days in certain cases.
For transaction-related enquiries, contact support at [email protected] or visit the FAQ.
Limitation of Liability, Intellectual Property & Third-Party Links
lucky99 Limitation of Liability
Lucky99 does not guarantee that the platform will always be free from interruptions or technical errors. We are not liable for:
- Financial losses resulting from betting decisions made by the user.
- Service disruptions due to system maintenance, network issues, or events beyond our control.
- Data loss resulting from third-party technical failures.
Intellectual Property
All content on the lucky99 platform — including logos, text, graphics, software, and layout — is the exclusive property of lucky99 or our licensors. Unauthorised use without written permission is strictly prohibited.
Third-Party Links
Where links to third-party websites are provided, lucky99 is not responsible for their content, privacy policies, or practices. Users access such links entirely at their own risk.
Account Policy, Changes to Terms & Governing Law
Account Suspension & Closure
Lucky99 reserves the right to suspend or close any account without prior notice if a user is found to have violated these terms, engaged in fraudulent activity, or posed a security risk to the platform. In cases of legitimate account closure without any breach, eligible remaining funds will be returned via the standard withdrawal process.
Amendments to Terms
Lucky99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect as soon as they are published on the platform. Users are encouraged to review this page periodically. Continued use of the platform after any changes are published will be considered acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes arising from the use of the lucky99 platform shall be resolved through mutually agreed channels. For further enquiries, users may refer to the FAQ or contact our support team directly.
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